FAQs

DO I RECEIVE ALL OF MY FOOTAGE?

Packages come with an artistically composed Highlight Film and an audio copy of your ceremony and speeches. Your Highlight Film is the result of us taking the BEST parts of all your footage and condensing it into an emotional and entertaining family heirloom. If you wish to purchase your RAW footage, it is available as an add-on item delivered along with your highlight film. RAW footage is all the clips we captured throughout the day of important moments like the ceremony, first dance, and reception speeches. These files will be unedited with no music so they can be watched "home-video style".

HOW IS THE FILM DELIVERED? AND HOW LONG?

You want your film to last - and we want to offer the best possible quality! Our films are typically delivered within 30-90 days from your wedding date (times may vary in higher demand seasons). We provide all our clients with an online gallery + digital downloads so that viewing and sharing are instant and easy!

CAN I CHOOSE THE FOOTAGE & MUSIC FOR MY FILM?

We ask that you trust us to choose the BEST moments and music for vour film. We will pick the best footage based on our initial meeting and the music that we feel best captures your individuality and the emotion behind your day. Some songs lend themselves better to a film setting than others if you listen to the film score of your favorite movie, chances are it’s much different than what you'd hear on the radio. We do like to ask what your music preferences are so we have that in mind!

WHAT PAYMENT PLANS DO YOU OFFER?

Our payment plan is set up for 50% down at contract signing to secure your date and the final 50% is due two weeks before your wedding.

WHAT IF WE CANCEL/RESCHEDULE OUR WEDDING DATE?

If the booking is already complete, and for some reason, you have to cancel or reschedule the initial retainer fee is non-refundable. However, we know sometimes life can take a drastic turn, and if there is a need to reschedule we can lock in another date (if available) for 25% of your package price. We know this may seem harsh, but please know we are not trying to take your money and run. Chances are that we have rejected other couples for the same date which puts us at a loss.